Updated 30th March 2020
To all our customers, friends and Angel Crystals Team,
Firstly, we hope you are all safe and well during these uncertain times.
Unfortunately the coronavirus has had an impact on the nail industry across the globe.
We wanted to provide you with an update to our business and how we will continue to service all of you with our amazing products.
We have reduced our staff so that everyone who can work from home will do so and that only one member of staff will be in the office to pick and pack your orders to limit the possibility of the spread of the virus. Therefore it may take a little longer than normal to respond to your requests.
All staff are encouraged to wash their hands as often as possible and we have set up hand cleaning stations around the office to help.
Additionally our showroom is now closed.
Unfortunately the coronavirus has had an impact of deliveries across the globe and we have received the following information from our delivery partner, Royal Mail as follows;
* Signed For deliveries will be signed for by the postman and then they will ring your doorbell. Please give the postman an opportunity to leave your doorstep before opening the door.
* All delivery options are taking slightly longer than normal to deliver. Therefore please allow an additional 2 to 5 working days for UK deliveries.
* Special Delivery has been suspended by Royal Mail, therefore we have removed this option from the website.
* International deliveries are also taking longer to deliver. Please allow an additional 5 to 10 working days for delivery.
Deliveries will be dispatched from our office twice a week to further reduce the possibility of the spread of the virus.
We sincerely hope this situation doesn’t last too long and that we can all resume our everyday lives and businesses.
In the meantime, please keep safe and well.
All our love,
The Angel Crystals Team x