We want you to be happy and we know just how important it is to receive your order safely. Which is why all orders require a signature upon delivery.
Orders placed before 2pm (GMT) will be dispatched the same day (excluding Bank Holidays). After 2pm (GMT) orders will be dispatched the following working day. Orders placed on Saturday, Sunday or Bank Holidays will be dispatched the next working day.
Should your order us unusually heavy or bulky, we may deem is safer to send your order via courier. You will not be charged if we make a decision to upgrade or use an alternative service.
If you have any questions please feel free to contact us.
*Orders must be placed by 2pm on Friday for a Saturday delivery
Royal Mail does not class an item as lost until 15 working days have passed from the expected arrival date of your delivery. Once this time has passed we either arrange to have your order re-sent to you or offer a full refund.
Orders placed from outside of the European Union (EU) may incur a Customs or Import Duty Charges. Angel Crystals Ltd is not liable for any charges implemented by your country of arrival. Please contact your local customs office for more information.