Delivery Information

We want you to be happy and we know just how important it is to receive your order safely. Which is why all orders require a signature upon delivery.

Orders placed before 2pm (GMT) will be dispatched the same day (excluding Bank Holidays). After 2pm (GMT) orders will be dispatched the following working day. Orders placed on Saturday, Sunday or Bank Holidays will be dispatched the next working day.

Should your order us unusually heavy or bulky, we may deem is safer to send your order via courier. You will not be charged if we make a decision to upgrade or use an alternative service.

If you have any questions please feel free to contact us.

UK Delivery

Royal Mail - 2nd Class Signed For - £1.99

Delivery Time: 2 to 4 working days

Royal Mail - 2nd Class Signed For - FREE when you spend £70 or more

Delivery Time: 2 to 4 working days

Royal Mail - 1st Class Signed For - £3.50

Delivery Time: 1 to 2 working days

Royal Mail Special Delivery by 1pm - £8.00

Delivery Time: 1 working day (delivery by 1pm)

Royal Mail Special Delivery by 9am - £16.00

Delivery Time: 1 working day (delivery by 9am)

Royal Mail Special Delivery Saturday by 1pm* - £12.00

*Orders must be placed by 2pm on Friday for a Saturday delivery

Express (Courier) - £9.50

Delivery Time: 1 working day

 

European Union Delivery

Royal Mail International Tracked & Signed - £8.50

Delivery time: 3 to 7 working days

Royal Mail International Tracked & Signed - FREE when you spend over £120

Delivery time: 3 to 7 working days

Express (Courier) - £30.00

Delivery Time: 2 to 5 working days

Rest of the World

Royal Mail International Tracked & Signed - £10.00

Delivery Time: 3 to 7 working days

Royal Mail International Tracked & Signed - FREE when you spend £120 

Delivery Time: 3 to 7 working days

Express (Courier) - £30.00

Delivery Time: 2 to 5 working days

 

Delayed & Lost Deliveries

Royal Mail does not class an item as lost until 15 working days have passed from the expected arrival date of your delivery. Once this time has passed we either arrange to have your order re-sent to you or offer a full refund.

 

International Deliveries (Customs & Duty Charges)

Orders placed from outside of the European Union (EU) may incur a Customs or Import Duty Charges. Angel Crystals Ltd is not liable for any charges implemented by your country of arrival. Please contact your local customs office for more information.