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Terms & Conditions

Legal Notice

All notices from Angel Crystals to You may be posted on our Website and will be deemed delivered within thirty days after posting. Notices from You to Angel Crystals shall be made via the contact page we provide on our website. Delivery shall be deemed to have been made by You to Angel Crystals five days after the date sent.


Copyright Notice

All content appearing on this Website is the property of Angel Crystals, Copyright © 2018 Angel Crystals. All rights reserved. As a user, you are authorised only to view, copy, print and distribute documents on this Website so long as the document is used for informational purposes only and any copy of the document (or portion thereof) includes the following copyright notice : Copyright © 2018 Angel Crystals. All rights reserved.



All brand, product, service and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service or process by Angel Crystals. Nothing contained herein shall be construed as conferring by implicatioin, estoppel, or otherwise any license or right under any patent, copyright, trademark or other intellectual property right of Angel Crystals or any third party, except as expressly granted herein.


Terms of Use

The site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies and typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Angel Crystals and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Angel Crystals believes that customer conduct violates applicable laws or is harmful to the interest of Angel Crystals and its subsidiaries.



This privacy policy sets out how Angel Crystal uses and protects any information that you give Angel Crystals when you use this website. Angel Crystals is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement. Angel Crystals may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st January 2018.


What we collect: We may collect the following information:

Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers


What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal records

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

We may use the information to customise the website according to your interests

We may provide your information to our third party partners for marketing or promotional purposes

We will never sell your information



We are committed to ensuring that you information is secure. In order to prevent unauthorised access or disclosure we have out in place suitable physical, electronic and managerial produces to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which ask permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse the website traffic or lets you know when you visit a particular website. Cookies allow web application to respond to you as an individual. The web application can tailor its operation to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identiy which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only uses this information to statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.


Links to other website

Our Website, may contain links to enable you to visit our websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caustion and look at the privacy policy/statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at or by using the contact form.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may uses your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish to this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at or use the contact form.

If you believe that any information we are holding on you is incorrect or incomplete, please email or complete the contact us form as soon as possible. We will promptly correct any information found to be incorrect.


Shipping and delivery

Angel Crystals ships merchandise worldwide. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to shipping carrier.



Customs and import duties may be applied to International ordered when the shipement reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customers office for further details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify when the country to which you are shipping permits the shipment of your products. Angel Crystals is not responsible for any direct, indirect, punitive, or consequential damages that areise from the improper international shipping practises.


VAT and Sales Tax

Angel Crystals does not charge VAT or Sales Tax (international rates may apply) for merchandise ordered on this website.



The Content included in this Website has been complied from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Website. Angel Crystals makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, or operations of this Website or its Content. By using this Website, you assume the risk that the content on this Website may be inaccurate, incomplete, offensive or may not meet your needs and requirments. Angel Crystals specifically disclaims all warranties, express of impled, including without limitation the warranties or merchant-ability, fitness for a particular purpose, and non-infringement with respect to these web pages and content. In no event will Angel Crystals be liable for any special, indirect, incidental, or consequential damages even if the company has been advised of the possibility of such damages.


Part of the Stephen Arnold Ltd group of companies.